cart & checkout

Buyers Guide

How to Order : There are Several Ways to Buy Our Work
  • Browse Our Catalogueclick here
    If you select this option you will be able to view our product range which we have categorised into easy to follow groups. You can choose to browse by category by clicking on the range you wish to see.
    To Order
    Select the product you wish to buy by clicking on the "Add To Basket" once you have checked the colour/size/finish options and chosen the quantities or delete items from your cart.
    To Pay
    On the Shopping Cart page you click the Go To Checkout button to take you to the payment page which contains full instructions on what you have to do. If you are a returning customer you can login with your email address and your contact details will be filled in for you.
  • Telephone Orders
    After browsing the catalogue online you can, if prefer to, order on the telephone Monday to Friday from 9am to 5pm. (We regret we are unable to take telephone orders on Saturday.)
  • Email Order
    If you prefer you can order via email at anytime convenient to you, we will then contact you to take payment.
  • Merlin Glass Brochure
    We have a brochure both in hard copy and PDF format if you would like a copy please Contact Us.
  • B2B Customers
    We welcome business from all sectors anywhere in the world. Please Contact Us for our trading terms and conditions.
  • Design Service
    We not only make beautiful glass knobs but we also provide a free design service and this is where you, the customer, are at the centre of what we do. We want to make sure you get exactly the right kind of knobs that work for the purpose you intend to use them for, whether it is doors, kitchens, showers, built in wardrobes, French doors, custom made doors, restoration doors overseas, you name it we can assist you to ensure you are buying the correct knobs.

    As part of this service we will work closely with you on colours, shapes and sizes and finish options. You can send us swatches, images or indeed bring in a piece of your furniture if you are lucky to be in Cornwall. Sizing is very important and we will make sure you get the right size, there are no industry standards, hands and furniture come in all shapes, sizes and materials and we make knobs to suit.

    Our artisan range has been a huge success and we will make glass knobs in particular colour schemes and patterns to match your interiors.

    Liam is a highly skilled craftsman and can make fittings to fit your locks and other uses such as showers, glass doors and French doors. We will also work with you to ensure you have the right kind of latches and locks.

    We want to make the whole experience of our glass knobs perfect, from choosing them, buying them and of course using them. Liam makes every single one, we are passionate about what we do and care about our customers and that is why we want to provide a comprehensive service to our customers.

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